We always want you to be happy! If we can do better with your experience at Ruby Blooms for any reason, please contact us. Click below to start a return.

• Please contact us via email [email protected] before returning. Please do not return packages before a returning shipping address confirmation. 
• If any items arrive damaged or missing, let us know ASAP so we can help.
• Final Sale & Closeout items cannot be returned.
• Made to order items (all wedding bouquets, boutonnieres, corsages, flower panels) cannot be returned once they were made. 
• Returns made within 30 days will be refunded to the original payment method.
• Please make sure all items are in original condition with tags. With a copy of the packing slip or order confirmation.
• Original shipping charges will not be refunded.
• rubybloomsnv.com is not responsible for return shipping charges if there’s no quality issue.
• You can send returns VIA any carrier or have the return shipping fees deducted from your refund.
• If you have more than one box, you can combine the items into one box to return them  together.